Group Logistics Director
Verisure’s strategic context and growth journey
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect more than 5 million families and small businesses across 17 countries in Europe and Latin America. Under our Arlo brand, we are also a leading provider of cameras and video-surveillance services in Europe. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. The trajectory over the past 35 years has been one of uninterrupted, double-digit annual growth. Verisure now proudly protects more than 5 million customers, and is on track to become the world’s #1 Home Security provider.
The company’s success in the marketplace is based on high customer satisfaction, continuous technological and service innovation, its people and DNA and a best-in-class go-to-market approach. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Verisure is currently a privately held company, backed by strategic investors Hellman & Friedman, GIC and Alba Capital.
Group Procurement and Supply Chain at Verisure
The Group Procurement and Supply Chain function at Verisure is home to a dynamic and global team of 150 professionals, achieving gender parity and representing 21 different nationalities across 11 countries. Our major hubs are located in the cities of Madrid and Malmö, which house 80% of our team.
By joining the team, you'll be part of an inclusive, innovative, and forward-thinking organiztion. We offer a collaborative environment where your contributions are valued and your career can thrive.
Join us in shaping the future of global procurement and supply chain management and become a key player in our mission to protect what matters most!
Our Group Procurement and Supply Chain team is at the heart of Verisure's operations, driving excellence in end-to-end supply chain management. This includes:
- Procurement, Sourcing, and Category Management: Ensuring we secure the best products and services at competitive prices.
- Demand & Supply Planning, Inventory Management, Supply Operations, and Order Fulfilment: Balancing supply with customer demand, managing inventory, and ensuring seamless order fulfilment.
- Vendor Management and Capacity Planning: Building and maintaining strong relationships with our vendors and planning capacity to meet our needs.
- Global Logistics: Managing the efficient and effective movement of goods across the globe.
- PMO Office and Supply Chain Readiness: Leading projects and ensuring our supply chain is prepared for the future.
- ESG & Risk Management: Ensuring we meet our environmental, social, and governance responsibilities while managing risks.
- Digitalization and ERP: Leveraging technology to enhance our supply chain processes.
Verisure Group Procurement and Supply Chain’s operations are guided by five strategic pillars that ensure we deliver exceptional value:
- Cost to Serve: Optimizing costs while maintaining high service levels.
- Risk Management: Proactively identifying and mitigating risks.
- ESG: Upholding our commitment to environmental, social, and governance standards.
- Group Procurement and Supply Chain Embracing digital transformation to drive efficiency and innovation.
- Group Procurement and Supply Chain Investing in our people and continuously evolving our organizational structures to stay ahead.
Responsibilities of the Group Logistics Director
As the Group Logistics Director, you will lead our end-to-end logistics operations, steering a talented team of professionals with diverse and robust backgrounds. Your role will focus on continuous improvement, optimizing performance, and enhancing the efficiency of our logistics operations. The role reports to T Director of Global Procurement & Supply Chain at Verisure Mariano Andreu (Linkedin profile), who himself reports to the Group CFO.
In a dynamic environment with over 10% year-on-year business growth, your role will be crucial in ensuring smooth execution of the end-to-end logistics operation. You will be responsible for elevating our logistics map's design and operations by executing and owning the Yearly Logistics Efficiency Plan through digitalization, automation, and efficiency.
As the Group Logistics Director at Verisure Group, you will be at the forefront of our end-to-end logistics operations, driving excellence across our B2B, B2C, and retail channels. You will oversee:
- Inbound freight activities from key regions including Asia, the Middle East, and Eastern Europe.
- Indoor operations (storage, pick, pack, kit, ship, and value-added services in our three European distribution centers located in Spain, Sweden, and the Netherlands.
- Outbound distribution and freight operations to European and Latin American markets.
- Reverse logistics operations and manage our global repair center in Spain, ensuring top-notch repair services and operational efficiency.
ESG (Environmental, Social, and Governance) considerations are integral to this role. As the Group Logistics Director, you will implement and execute with our logistics partners our ESG impacting our CO2 emissions, waste management processes, maximizing the usage of energy renewals in our logistics operations and bringing ESG targets and plans (sustainable sourcing and operations) as part of the day to day logistics operations.
Key responsibilities include:
- Leadership: Manage and inspire a team of 15-18 people based in Madrid and Malmö, fostering a culture of excellence and continuous improvement.
- Cost and Budget Control: Utilize analytics and efficiency KPIs to control costs and manage the budget for logistics operations effectively.
- Logistics Network Design: Assess and enhance the competitiveness of our logistics network design, proposing and implementing innovative alternatives.
- Digitalization and Analytics: Strengthen digitalization and analytics within logistics execution to drive operational efficiency.
- Operations Management: Oversee 3 distribution centers (DCs) with third-party logistics operations and additional external warehouses (WHs).
- Distribution Network: Manage the European distribution network for B2B, B2C, and retail channels.
- Repair Centers: Oversee 2 external repair center operations, ensuring high standards of service and efficiency.
- Transportation Management: Manage on-road, sea, and air transportation and customs activities, ensuring timely and cost-effective delivery.
This position will require significant travel - depending on where the person will be based (Geneva, Malmo or Madrid) this could be up to 40%.
Candidate profile
Experiences and Qualifications
- 10+ years of experience in progressive management roles within distribution, logistics, and freight management, in a company of similar complexity, international scope, and fast-paced environment as Verisure.
- Previous experience in consumer electronics, telecommunications, or retail is a strong advantage.
- University degree in a highly analytical field such as engineering, operations, business, or physics. An MBA or specific supply chain and logistics certifications are a plus.
- Proven experience in people management, including team leadership and developing future leaders.
- Skilled in assessing logistics and supply chain needs and formulating long-term strategies.
- Experienced in managing and evaluating third-party logistics providers, warehouse operations, and transport services.
- Experience in managing reverse logistics operations is an advantage.
- Exposure to implementing network designs across multiple countries.
- Proficient with ERP systems, particularly Oracle, and experienced in ERP implementations.
- Strong project management and implementation skills with a proven track record of successful execution at both strategic and operational levels.
- Fluent in English and Spanish.
Competencies
- Problem Solving and Analytics – strong at structuring complex problems through quantitatively sound analysis, demonstrating exceptional business and commercial judgment. Ability to synthesize information into actionable conclusions enabling efficient decision making.
- Agility and Flexibility - thrives in dynamic environments, adapting swiftly to new information and changing circumstances, and with a solid ability to navigate and operate successfully amidst complexity.
- Effectiveness and Impact - self-motivated, proactive in self-development and demonstrates a hands-on approach to deliver by rolling up their sleeves and deep dive into the details
- Entrepreneurial - forward thinker who can challenges the status quo while maintaining a strong customer focus. Willing to take a "hands on" approach, while keeping the strategic objectives in mind.
- Communication - active listener, with high emotional intelligence and decision-making ability with discernment, who communicates clearly and effectively, projecting credibility, capable of influencing stakeholders across various levels. Also good at ammnaging confidentiality.
Strong fit with our Company DNA
Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.
Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.
Always Innovating: Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.
Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fueled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.
With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And, we do this with humility while being honoured to play such an important role in society.
Strong fit with Verisure RISE Leadership Model
Role Model Responsible Owner: Acting as a long-term owner, always putting the customer first, thinking and acting big and being accountable and responsible.
Inspire Outstanding Performance: Motivating others for high performance, prioritising and making decisions with an analytical approach and executing with excellence.
Strengthen and grow a high-performance, diverse organisation: Building high-performance and diverse teams, enhancing a learning culture by setting continuously higher standards.
Empower and lead with courage, integrity, and purpose: Inspiring our people, honouring our mission and purpose by leading with confidence, positive energy and genuine empathy and humility.
Diversity, inclusion, equity, and belonging at Verisure
At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.
