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Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric a top 25 employer of choice, according to LinkedIn.
Join Schneider Electric and power your career!
As a global specialist in Energy Management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in Utilities & Infrastructures, Industries & Machine Manufacturers, Non-residential Buildings, Data Centers & Networks and Residential.
Focused on making energy safe, reliable, efficient, productive and green, the company’s 130,000 plus employees achieved sales of about 25 billion EUR in 2020, through an active commitment to help individuals and organizations make the most of their energy.
SUMMARY
Coordinate Service Department of the Line of Business of Prefabricated Data Center Solution Secure Poser division in Schneider Electric. Covering area of Europe, Middle East, Africa and Asia.
BUSINESS DIMENSION
- Projects on Data Centers from 300k to 100M €
- Solutions to run critical systems 24x7.
- Projects delivered Europe, Africa, Middle East, Asia, Australia and Japan.
PRIMARY RESPONSABILITIES
- Coordinate Calendar of Service Department.
- Coordinate After Sales Cases/Incidents under warranty / No warranty.
- Coordinate Training Program of Technicians Certification.
- Coordinate and Lead Spare Part Policy (Master DataBase, Project offer and after sales support)
- Coordinate L3 – Expert Support of LOB Customer Care Center.
- Services Department Reporting.
- Services Department Financial control.
- Coordinate LOB Service Support with Country/Regional Services Organizations.
- Handover of projects from LOB to Country Local Services Departments.
KPI
- Close Cases on Time.
- After Sales Customer Satisfaction.
- Time Response.
- Track on time Handover projects to countries
- Training program accomplishment
- Maintain Spare Part Master Data Base
- Develop Spare Part Project List
- Department Financial results
ABOUT YOU
- Experience: 3-5 years as a service coordinator of a technical team
- Experience on digitize reporting.
- Experience in managing spare parts
- Experience in international operation valuable
- Valuable electrical knowledge
- Valuable Cooling systems knowledge
- Valuable Control systems knowledge
- Control Systems knowledge valuable
- Experience working worldwide Valuable
COMPETENCY
- English minimum B2.
- Microsoft Office package.
- Able to develop and lead presentations and meetings.
- Skill in tools to organize documentation and plan tasks and resources.
- Skills to digitize and automate department reporting. (excel, SharePoint, power BI,…)
- Customer oriented.
- Autonomous and decision maker.
- Good performance working under pressure.
- Hard work capacity.
- Effective Reporting.
- Valuable Electrical knowledge in power distribution and controls.
- Valuable monitoring/computers knowledge.
If you would like to have:
- Exciting job in an international company, with opportunities to lead and contribute to different projects & actions (e.g. CSR, charity, Employer Branding, Well-Being)
- Work in a diverse and supportive team of professionals
- Buddy, mentor & induction training - that will help you to smoothly find yourself in our company
- Special training tailored to your needs and career goals
- No formal dress code - we welcome people as they are and perceive diversity as value for the company
- Possibility to use foreign languages and to collaborate with cross-region teams
....share your CV (in English) with us.
At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.