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Marketing Operations & Commercial Excellence Manager
The Marketing Operations & Commercial Excellence Manager, Global Services is responsible for working with the regions to enable and drive profitable growth. This associate will develop, communicate, and implement marketing, operational and commercial excellence strategies and tools.
Responsibilities:
- Leading strategy and execution of operational measurement, analysis, and reporting to support global pricing advancement, customer experience, value chain movement, and new product/program launch
- Supporting integration of Technical Service into key commercial tools and/or data such as Power BI, SFDC, CPQ, Master Data and other commercial templates; share best practices among regions to drive standardization and elevate capabilities and revenue
- Contributing to the Global annual and 3-year Technical Service strategy and marketing plans with insights and analytics, including market segmentation strategies and data-driven customer engagement opportunities
- Leveraging data to drive service strategy for product lifecycle management initiatives across the business and regions
- Representing the LATAM region as a Service Marketing Manager (20% responsibility)
Requirements:
- Bachelor’s degree in Marketing, Business Administration, Finance, Healthcare Administration, Engineering, or similar discipline
- 5+ years marketing, product management, business operations, and/or equivalent experience
- Knowledge of salesforce.com, CPQ, Master Data operations, design, and implementation
- Experience working in healthcare or service marketing
- Strong knowledge or equivalent experience within the disciplines of marketing including downstream, marketing operations, and communications in regional and/or global roles
- English business proficiency
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