Are you passionate about leading and transforming teams while ensuring exceptional customer experiences? We are looking for a talented and motivated candidate to join our team as a Customer Care Coordinator.
- Direct customer support
- Point of contact for order management issues and escalations
- Order Entry
- Transactional/offshore offer knowledge
- Communicate issues, identify process gaps, and/or improvements with the team
- Commercial Team, Local Logistics and Supply Chain planning direct contact
- Follow up closely on delivery schedule
- Daily follow up to KPIs
